Introduction

Welcome to The Virtual Village ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect from you, how we use and protect it, and your rights regarding your information.

Information We Collect

Personal Information

When you interact with The Virtual Village, we may collect the following personal information:

  • Contact Information: Name, email address, phone number, and postal address.

  • Account Information: Username, password, and profile details.

  • Payment Information: Credit card details, billing address, and transaction history.

  • Demographic Information: Age, gender, interests, and preferences.

  • Communications: Feedback, comments, and responses to surveys.

Non-Personal Information

We may also collect non-personal information, including:

  • Device Information: IP address, browser type, operating system, and device identifiers.

  • Usage Data: Pages visited, time spent on the site, links clicked, and other interaction details.

How We Use Your Information

We use your information for the following purposes:

  • Providing Services: To create and manage your account, process transactions, and provide customer support.

  • Improving Our Services: To personalize your experience, improve our website, and develop new features.

  • Communications: To send you updates, newsletters, and promotional materials (you can opt-out at any time).

  • Analytics: To analyze usage patterns and trends to enhance our services.

  • Legal Compliance: To comply with legal obligations and protect our rights and the rights of others.

Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website, processing payments, and providing services.

  • Business Partners: Trusted partners for promotional and marketing purposes.

  • Legal Authorities: When required by law or to protect our rights and the safety of our users.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure.

Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete information.

  • Deletion: You can request the deletion of your personal information.

  • Objection: You can object to the processing of your personal information for certain purposes.

  • Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at [contact email].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of The Virtual Village after any changes indicates your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hello@the-virtual-village.co.uk

020 7038 3484

Thank you for trusting The Virtual Village with your personal information. We are committed to protecting your privacy and providing a safe online environment.